Privacy Policy

1. Who We Are

NBD Window Washing is a residential exterior window cleaning business based in Riverside, California, serving Riverside, Corona, Moreno Valley, Jurupa Valley, Norco, Perris, and surrounding areas. This Privacy Policy explains how we handle personal information collected through our website at nbdwindowwashing.com and through our Google Ads lead forms.

2. Information We Collect

We only collect information you voluntarily provide when requesting a quote or contacting us. This may include:

• Full name
• Phone number
• ZIP code or service address
• Email address (if provided)
• Any additional details you include in your message

We do not collect payment information, government IDs, or any sensitive personal data through our website or lead forms.

3. How We Use Your Information

The information you submit is used solely to:

• Respond to your quote request or inquiry
• Schedule and coordinate window washing services
• Follow up regarding your appointment or estimate

We will never use your information for unrelated marketing purposes without your consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third parties. Your information is only accessed by NBD Window Washing for the purpose of fulfilling your service request.

We use Formspree to process form submissions from our website. Formspree transmits your submission securely to our business email. You can review Formspree's privacy practices at formspree.io.

We use Google Ads lead forms to allow you to request a quote directly through our ads. Google's data handling practices are governed by the Google Privacy Policy.

5. Cookies & Analytics

Our website may use basic analytics tools and Google Ads conversion tracking (tag AW-18199945530) to understand how visitors interact with our site and measure the effectiveness of our advertising. This may involve the use of cookies — small files stored in your browser.

These tools help us improve our service but do not identify you personally. You can disable cookies in your browser settings at any time.

6. Data Retention

We retain your contact information only as long as necessary to complete your service request or as required for normal business record-keeping. We do not store your data in any long-term database or CRM beyond standard email records.

7. Your Rights

You have the right to request that we delete any personal information we have collected from you. To make such a request, simply contact us using the information below and we will respond promptly.

8. Children's Privacy

Our services and website are not directed at children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out: